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Start a Chat. Submit online form. Phone 1-833-253-2872. Our mission is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in the communities we serve.
Our customer satisfaction remained at 93% in 2021. We established a dedicated new connections contact centre for customers and contractors in 2021. It had an immediate impact, cutting call wait times from 20+ minutes to under three minutes – while also speeding up the booking process for customers. Through the Low-income Energy Assistance ...
The Alectra family of companies includes Alectra Inc. (Mississauga), Alectra Utilities Corporation (Hamilton) and Alectra Energy Solutions (Vaughan). Our goal is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in ...
With My Alectra, you’ll have secure access to easily manage your Alectra Utilities account online. Explore the Account, Billing, Services, and Usage menus to find everything you need to set your notification preferences, pay your bills, analyze your electricity use, and more. Stay Informed: Whether you're at home, work, or on the go, you can ...
Alectra Incorporated, through its subsidiary Alectra Utilities Corporation, is an electricity utility and distributor that serves several municipalities in the Golden Horseshoe region of Ontario. It is a municipally owned corporation with shares in varying amounts held by the municipalities which owned its predecessor companies.
Whether it’s for a short time or you’re facing an ongoing challenge, we can figure out a solution together to help you avoid late payment charges and potential disruption of service. It’s important to remember that you’re still in control. The small steps you choose to take today can put you back on course. You can contact us at 1-844 ...
Alectra Utilities offers many convenient options to pay your bill. Simply choose the method that suits you best. Please ensure you allow sufficient time for the payment to reach us by the due date. This time varies according to your payment option.
