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  1. For General Enquiries, Please Contact TNB CareLine via Facebook @TNBCareline or Call 1-300-88-5454; Weekdays: 8.00 AM - 7.00 PM; Weekend & Public holiday: 8.00 AM - 5.00 PM; Email us at tnbcareline@tnb.com.my

  2. myTNB Portal. Use the same credentials as your myTNB App and login easily to myTNB Portal for a more comprehensive service offerings! Pay your bills through Express Payment (for payments less than RM250) Apply for new, upgrade and downgrade electricity supply with just a click.

  3. What should I do if my registered account on the myTNB app or e-Services are not found on the myTNB Self Service Portal? The customer can add an account. Click here for account adding options. However, to add in 20 accounts and above, contact TNB Careline di 1300 88 5454 for further review.

  4. Check out the new yellow box (right top) in your TNB bills, which updates you on your bill payment status or information quickly and conveniently. Now, you can have an easy reminder to pay your bills on time to enjoy continuous supply.

  5. myTNB App is a free mobile app for you to manage your TNB electricity account (s) in one location. View and pay your electricity bills anytime, anywhere and manage your TNB account (s) on the go! WHY SHOULD I GET myTNB APP?

  6. Welcome to Portal! Everything you need to know about TNB is right here. Easy and convenient. New here? Register now! Forgot Password? Login. Skip the queue and pay your electricity bill here. Express Payment.

  7. e-wallet. Go cashless and pay your electricity bills via Boost and Touch ‘n Go e-Wallet. READ MORE. JomPay. Logon to internet or mobile banking and pay through JomPAY. READ MORE. ONE STOP CENTER. Pay at One Stop Centers such as the Post Office. READ MORE. AUTOPAY.