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Associate Product Manager at Lavi Industries, a fast-growing software company for Virtual Queue Management and Appointment Scheduling. I came to Lavi with a background in the Film & Media...
- 17
- Qtrac
- University Of California, Santa Barbara
Eldar Erlich. Second Unit or Assistant Director: Atlantic Rim: Resurrection. Eldar Erlich is known for Atlantic Rim: Resurrection (2018), The Perception (2018) and The Haunting of Sharon Tate (2019).
- Eldar Erlich
By Eldar Erlich, Associate Product Manager, Qtrac by Lavi Industries Digital technology has transformed how financial institutions serve their customers, who can now handle most of their banking without ever setting foot in an actual branch.
- Technology to Provide A More Human Experience
- Lessening The Burden of Waiting
- Better Care, Before and After
- Usable Data
Virtual queue management is often associated with retail stores and DMVs—anyplace that is notorious for long lines and crowded waiting areas or where the amount of customers might be unpredictable. For healthcare providers, the technology achieves many of the same goals—the only difference is that instead of returning an item or renewing a driver’s...
The time spent in the lobby waiting often is a great unknown for patients. They don’t know how long their wait will be, and they might not understand why that person who just got here was called back before they were. A virtual queue eliminates much of this uncertainty by sending estimated wait times to patients after they check in. Estimates are b...
Perhaps the greatest benefit of virtual queue management to patients—and to providers—is the ability to triage people based on their healthcare needs and circumstances. Although this might seem best suited for urgent care facilities, other providers can also take advantage of the queuing technology’s priority potential. When a patient requiring car...
Virtual queuing systems collect all sorts of data, from the time patients check in to after their care is completed—and even beyond, if customer satisfaction surveys are integrated into the experience. As already mentioned, this data helps compute estimated wait times, but the metrics offer much more insight, including: 1. Peak and slow periods 2. ...
Apr 18, 2022 · Associate Product Manager Eldar Erlich is in charge of the development and implementation of Qtrac’s virtual queuing product. Prior to this position, he was a QA manager at Lavi Industries, the company that founded Qtrac.
Find Eldar Erlich's articles, email address, contact information, Twitter and more
May 24, 2022 · Virtual queuing offers an opportunity to impress and delight customers while improving the employee experience and increasing your restaurant’s efficiency. Qtrac’s Eldar Erlich explains why in a...
