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Get in touch with our customer service at the local contact number made available for you. English and Mandarin customer support opens 24 hours daily.
Make flight changes, add baggage, upgrade seats. Or enhance your Scoot experience by indulging in a meal or staying connected with our Wi-Fi package options.
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Scoot has been moving customer service processes to automated online self-service options where feasible. Customers can make selections at their own convenience, thereby improving processing time.
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Our Call Centre is open 24-7 all year round, with English and other language-speaking customer service staff available to take your calls. To ensure we can reach you, please provide your email address and a mobile number that can be reached globally.
Manage My Booking. Manage your flight booking online. Check your itinierary or make any changes to your contact details by filling up the form on this page.
