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  1. Visit the Help Centre Home of The Bay for assistance with all your fashion, home, beauty, and sport needs.

  2. If you are experiencing issues online or your gift card does not have a PIN, you may visit a Hudson's Bay store or phone our customer service team at 1-800-521-2364 Trending Articles What’s your return policy?

  3. How do I return an item I purchased with a Hudson’s Bay gift card or e-gift card? 2696 Views • 8-Mar-2023 • Knowledge How do I make a return for an item purchased with a Hudson’s Bay gift card?

  4. support.thebay.com › s › articleContact Us - The Bay

    For the quickest service, click here for English and select "Chat with an Expert Now" to connect with one of our specialists.

  5. Find out whether your order has been processed, shipped or delivered by entering your order number and the postal code from your billing address in our order status form.

  6. your Hudson's Bay Mastercard® powered by Neo, call 1-855-587-0226. Live chat: Agent Offline. Loading

  7. There are no fees for using PayPal. If you purchased an item using PayPal and are returning it via mail, your PayPal account will be credited. Price adjustments that have been made for an order originally purchased through PayPal will be credited on a Hudson’s Bay gift card.

  8. Mar 8, 2023 · Depending on the item you’re shopping for at thebay.com, you may have the option to pick it up in store.

  9. If your tracking information shows that your package was delivered, but you can't find it: First, verify your shipping address.

  10. support.thebay.com › s › topicReturns - The Bay

    Trending Articles. What’s your return policy? How long will it take to process my refund if I’ve returned an item by mail?

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