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  1. Common FAQ. What is YouTrip and how does it work? What are the benefits of using YouTrip? YouTrip app status and scheduled maintenance.

    • Fee

      Fee What are the fees involved in using YouTrip? © 2018 YOU...

    • Security

      Security How do I change Card PIN? How do I change App PIN?...

    • Sign up & Activation

      How long does it take for my YouTrip card to be delivered to...

    • ATM Withdrawals

      ATM withdrawals Is there any ATM withdrawal fee? Can I...

    • Support

      Common FAQ. How do I sign up for a YouTrip account using...

  2. Common FAQ. How do I sign up for a YouTrip account using SingPass MyInfo? What are the exchange rates and fees offered by YouTrip? How do I use my YouTrip card? What is YouTrip Virtual card? What is YouTrip and how does it work? How many currencies are supported on YouTrip? What’s new with YouTrip 2.0?

  3. YouTrip was launched in 2018 with a bold vision to empower everyone with the smarter and most convenient way to pay in foreign currency. Fast forward to today, our multi-currency e-wallet is a trusted companion for countless globe-trotting individuals and digital-savvy consumers.

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  4. Spending With YouTrip. How do I use my YouTrip card? What are some platforms that cannot accept payments with YouTrip? What should I do if I have an issue with a transaction? What can I do if I have insufficient amount during my trip? Can my YouTrip card be used for public transport?

  5. Managing YouTrip account. How to log in to YouTrip app? How do I top up my YouTrip account? Can I top up YouTrip via other methods? Top up from overseas. How do I check my YouTrip account balance?

  6. How long does it take for my YouTrip card to be delivered to me? What can I do if I don't receive my card? What should I do if I encounter problems apply for YouTrip via referral link?

  7. We'll take care of the rest and suspend any activity on the lost card. If you need any further assistance, get in touch with us at +65 69049334 or email customer@you.co. You're also advised to make a local police report if your card is lost, stolen or being used fraudulently, as it may be required during our internal investigation process.