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  1. Change or cancel booking. Change your flight details or cancel a booking. Contact centre hours: English-language contact centre available 24 hours, 7 days a week

    • Travel Alerts

      Manage booking; Check-in; Flight status; Travel Agents....

    • Help

      Manage booking; Check-in; Flight status; Travel Agents....

    • Australia

      Our refreshed Jetstar app has been designed to make booking...

    • Making a booking

      If you need to change the time or date of your flight or add...

  2. Our refreshed Jetstar app has been designed to make booking and taking off on your holidays easier! Update, or download our app and start planning. Find out more

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    • jetstar airways manage booking2
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  3. Learn how to change your Jetstar booking online or by contacting us. Find out the fees, payment options and fare rules for your flight.

  4. If you made your booking at jetstar.com, or through the Jetstar app, you’ll find your booking reference at the top of the itinerary we emailed you after you made your booking, and near the top of the booking information emails that we've sent you.

  5. If you need to change the time or date of your flight or add extras like seats, baggage, meals or entertainment, you can manage your booking online. If you want to change flight or passenger details, contact us for help.

  6. Manage my booking. Famous low airfares. Great destinations. Discover our domestic and international network across Australia, New Zealand, Asia and the Pacific.

  7. If you need to update your email address, please go to manage booking. If you booked through a third party such as a travel agent, another airline or an online travel agent, please refer to the itinerary you were sent when you booked.