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  1. Learn how to check in online or at the airport for your Jetstar flight. Find out the check-in and boarding times, baggage rules, travel identification and more.

    • Airports and Terminals

      Airports and Terminals - Checking in | Jetstar

    • Baggage Transfers

      Baggage Transfers - Checking in | Jetstar

    • Careers

      Jetstar Careers - Job Vacancies at Jetstar. Adventure and...

    • Hotels

      Members cannot redeem points for additional charges paid to...

    • Online Check-In and Baggage
    • Online Check-In For Domestic Flights
    • Online Check-In For International Flights
    • Online Check-In Exceptions

    Online check-in is available if you’ve got checked baggage or carry-on baggage. Carry-on baggage:check in online, get your boarding pass and go straight to the boarding gate. Checked baggage:check in online, get your boarding pass, then make sure your checked baggage is at the Jetstar bag drop before bag drop closes. Keep it simple! You can use a m...

    Jetstar Airways (JQ) flights in Australia and New Zealand

    For domestic flights in Australia and New Zealand, online check-in opens 48 hours before your scheduled flight departs and closes 40 minutes before your scheduled flight departs.

    Jetstar Japan (GK) flights in Japan

    For domestic flights in Japan, online check-in opens 48 hours before your scheduled flight departs and closes 35 minutes before your scheduled flight departs.

    Domestic flights from an international terminal

    If you’re flying domestic from an international terminal, you’ll need to visit the check-in counter to present identification and collect your boarding pass before check-in closes. Please check your itinerary to see which airport and terminalyour flight will depart from. You'll need to be at the airport earlier if your flight departs from an international terminal. See: When to get to the airport for domestic flights?

    For your convenience, online check-in is available on selected international flights. Online check-in for Jetstar Airways (JQ) flights opens 48 hours before your scheduled flight departs and closes one hour before scheduled flight departs. Online check-in for Jetstar Asia (3K) and Jetstar Japan (GK)* flights will open 48 hours before your scheduled...

    There are some exceptions to online check-in. If any of the following apply to your booking, you’ll need to check in at the airport: 1. You’re travelling with an infant – except if you’re travelling with an infant on your lap on Jetstar Airways (JQ) domestic flights within Australia and New Zealand and Jetstar Japan (GK) domestic flights within Jap...

  2. The Jetstar app: your new favourite travel companion. Allowing you to check in online, keep track of your flight status, and save your mobile boarding pass, the new Jetstar app makes travelling with us a breeze. Online check-in and mobile boarding pass available for signed-in users and guests who’ve saved their trip to the app.

  3. Online check-in takes just a few clicks and you can do this from 2 days to 2 hours before your scheduled flight time. (Or, for domestic flights, up to 1 hour before.) You can then print your own boarding pass or have an electronic boarding pass sent to your phone.

  4. Check-in, bag drop and boarding gate times for Jetstar Airways (JQ) flights have changed and close earlier. Learn more. When you travel with us, make sure you check in online – it’s contactless, and helps you get through the airport faster.

  5. Learn how to check in online and bypass check-in counters for selected flights departing from Singapore. Find out the routes, requirements and benefits of this innovative service that saves time and hassle.

  6. Yes, Jetstar Airways' Web Check-in allows you to check-in 1-48 hours before your flight departs on domestic flights and 2-48 hours on international flights. All you need is an internet connection and a printer! For domestic flights in Australlia and New Zealand, online check-in is available 28 days to one hour before your flight departs.