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Get in touch with our customer service at the local contact number made available for you. English and Mandarin customer support opens 24 hours daily.
A place where you can easily find solutions and ask questions.
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Scoot has been moving customer service processes to automated online self-service options where feasible. Customers can make selections at their own convenience, thereby improving processing time.
For flights cancelled by Scoot due to operational requirements or other unforeseen circumstances, customers can be assured that our Customer Service team will get in touch with them via email and/or SMS to provide assistance.
Manage My Booking. Manage your flight booking online. Check your itinierary or make any changes to your contact details by filling up the form on this page.
Scoot will allow consumers to cancel a reservation for Scoot flights to the U.S. within 24 hours after the reservation is made at Scoot Call Centre or website, as long as that reservation is made one week or more prior to a flight’s scheduled departure.
Customer service. Value for money. Cleanliness. Check-in and boarding. Food and beverage. About Scoot. Airline Summary. Singapore-based Scoot (TR) is the low-cost arm of the Singapore Airlines Group. Scoot took to the skies in June 2012 and merged with Tigerair Singapore in July 2017.
Our email team will respond to you within 10 days. If you submit your enquiry as an email, you will leave the live chat queue. You are currently number {0} in line.
To contact Scoot customer service in Singapore, you can call their hotline at +65 6329 1420. The hotline is available 24 hours a day, every day. You can use this number to get assistance with your booking, ask questions about your flight, or report any issues you encounter.
