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  1. Have a chat with us. The easiest and quickest way to get in touch is to chat with us. YAS, our virtual assistant, will try to answer your general non-account related queries 24, 7. If you need further assistance, YAS will connect you with one of our chat agents during working hours.

  2. Phone banking. Find out which number to call, or how to register. Use the service. What you can do. Through our telephone banking service, you can: Suspend banking account (s) and internet banking if suspect compromised. Check your balance. Hear recent transactions. Transfer money between your accounts and other HSBC accounts.

  3. Need help and looking for your local HSBC branch? Check out our list of branches and find the HSBC branch that is closest to you.

  4. Frequently Asked Questions. Find the answers to common questions here, or contact us with your specific enquiry. Emergency Kill Switch. You can block access to your current, savings accounts and internet banking facilities through our automated phone banking system immediately in the event of a scam. Report a lost or stolen card.

  5. If you are an existing customer, please contact your Relationship Manager or our Customer Service Hotline at 1800 216 9008 (Singapore) +65 6216 9008 (From Overseas). Otherwise, you can also contact us via our Virtual Assistant on our website for general enquiries.

  6. Log in to your Online Banking. Contact us. HSBC Premier. +65 6227 8889. HSBC Personal Banking. +65 6-HSBC NOW (6-4722 669) Back to top. Connect with us. Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.

  7. For Online banking Users, please call our 24-hour customer service hotline on 1800-HSBC NOW (4722 669) in Singapore or (65) 6-HSBC NOW (4722 669) from overseas. For Business Internet Banking users, please call our customer service centre on 1800 216 9008 (Singapore) or 65 6216 9008 (overseas) for assistance.

  8. Contact Form. Please complete your details for us to get in touch with you. We will aim to get back to you within 3 business days. You may also call us on 1800-4722 669 in Singapore or (65) 6-4722 669 from overseas. Are you an existing HSBC customer?: Yes No Please select.

  9. For account related queries and instructions, please log on to Secure HSBC internet banking or call us on 1800-HSBC NOW (4722 669) in Singapore or (65) 6-HSBC NOW (4722 669) from overseas. To maintain security and confidentiality of your account, we will not action on any account related queries and instructions received through this form.

  10. We're here for you. You can reach us by phone or email. You can also visit us at our customer service centre, or simply write to us at our registered office address. Click here to see ways to give us feedback or raise a formal complaint. You can also read about our data privacy policy, fair dealing mission statement and more. By phone.

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