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  1. Get your Touch ‘n Go Card refund for: Incorrect charges; Expired or inactive cards; Lost cards; Refunds are exclusively for registered Touch ‘n Go Card portal users. Watch this video for step-by-step guide on requesting for a refund:

  2. May 6, 2022 · Before you even think about getting a refund from your old cards, you'll need to make sure that you have a valid MyTouchnGo account. Sign up via this link right here. Register Your Card. Ensure that your card is registered in Touch 'n Go's portal. Request for e-Refund. Fill in the fields as they are presented.

  3. Submit a request. You can request for a refund here.

  4. Jun 23, 2023 · Please contact / make a visit to the merchant to request for refund. Any request for refund shall be subject to the merchant’s refund policy and any terms and conditions imposed on such refund.

  5. www.touchngo.com.my › customer-service › contact-usContact Us | Touch 'n Go

    Visit us. Touch ‘n Go. For RFID/Touch 'n Go Card related enquiries. +603-2714 8888. (Mon-Fri 8.00am – 8.00pm) careline@touchngo.com.my. Bangsar South. Address: Ground floor, Tower 6, Avenue 5, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia.

  6. Any request for refund shall be subject to the merchant’s refund policy and any terms and conditions imposed on such refunds. Please submit a request through our web form here for us to investigate further.

  7. Only 4 easy steps to request your refund! Step 1️⃣: Visit https://www.touchngo.com.my/erefund to begin your e-refund process. Step 2️⃣: Insert your card serial number (MFG) and your IC no. Step...

  8. Money-back Guarantee is a protection feature in the Touch ‘n Go eWallet, that in the unlikely event an unauthorised transaction is made on the user’s eWallet account, we will refund the disputed amount, provided that the requirements under the Terms & Conditions of the Money-back Guarantee is met.

  9. Step 1: Go to https://www.touchngo.com.my/erefund. Select Touch ‘n Go icon. Step 2: Key in your Card Serial Number (MFG No) and your IC No. Step 3: Select E-Wallet as Refund Payment Method. Select Refund Request: Card Termination. Step 4: Done and you will receive an email.

  10. Apr 22, 2022 · To request a refund, you can visit the eRefund page on Touch ‘n Go’s website. If you have never linked your card to the online platform before, you will need to register your card first on the MyTouchnGo portal which has a very long registration form.