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Update the device driver. In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver.
Fix USB Drivers using Device manager. View our post on fixing USB Driver issues in Windows 8. Go to Menu > Run. Type device manager in the text box. Select Device Manager. Find Universal Serial Bus controllers and expand the list. Right-click Unknown Device. Select Properties from the context-sensitive menu. Select Drivers.
