Search results
Have a chat with us. The easiest and quickest way to get in touch is to chat with us. YAS, our virtual assistant, will try to answer your general non-account related queries 24, 7. If you need further assistance, YAS will connect you with one of our chat agents during working hours.
Phone banking. Find out which number to call, or how to register. Use the service. What you can do. Through our telephone banking service, you can: Suspend banking account (s) and internet banking if suspect compromised. Check your balance. Hear recent transactions. Transfer money between your accounts and other HSBC accounts.
If you are an existing customer, please contact your Relationship Manager or our Customer Service Hotline at 1800 216 9008 (Singapore) +65 6216 9008 (From Overseas). Otherwise, you can also contact us via our Virtual Assistant on our website for general enquiries.
For account-related matters, you can chat with us * on the HSBC Singapore app and online banking. For general enquiries, you can select the chat button right here on this website. * Our agents are online from 9am to 9pm everyday, including weekends and public holidays.
Frequently Asked Questions. Find the answers to common questions here, or contact us with your specific enquiry. Emergency Kill Switch. You can block access to your current, savings accounts and internet banking facilities through our automated phone banking system immediately in the event of a scam. Report a lost or stolen card.
It's easy to share your ideas, stay informed and join the conversation. Find out more about branch information including locations and opening time for all HSBC Singapore branches, Premier centers and safe box services.
Contact Form. Please complete your details for us to get in touch with you. We will aim to get back to you within 3 business days. You may also call us on 1800-4722 669 in Singapore or (65) 6-4722 669 from overseas. Are you an existing HSBC customer?: Yes No Please select.
If you have clicked on any suspicious links, please let us know by logging onto HSBC Online Banking or the HSBC Singapore app to chat with us, or call us at +65 6472 2669. If someone has requested a payment from you, please follow this advice for your security.
Frequently Asked Questions. Find the answers to common questions here, or contact us with your specific enquiry. HSBC SG. Help. FAQ. Top enquiries. What is the SWIFT BIC for inward telegraphic transfers to my HSBC Singapore Retail Account? How do I update my personal particulars? How do I activate my debit / credit card?
By phone. Phone: +65 6880 4888. Our hotline is open 9am to 5pm Mondays to Fridays (except on public holidays). By email. For life insurance enquires: Ex-AXA policies: cc.life@mail.life.hsbc.com.sg. Ex-HSBC Life policies: e-surance@hsbc.com.sg. For general insurance enquiries: cc.gi@mail.hsbc.com.sg.
