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  1. If you believe your bank details have been compromised, please call 1800 339 6963 or (65) 6339 6963 from overseas, or visit any DBS/POSB Branch for immediate assistance. Find out how you can secure yourself with our useful tips and alerts?

  2. Please call DBS Fraud Reporting hotline 1800 339 6963 or (65) 6339 6963 from overseas. DBS will investigate, and we will credit the disputed amount within 7 working days for successful cases. Should further verification be required, we will reach out to you within 7 working days.

  3. Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us. Share your banking enquiry or feedback via digibot simply by following the steps below: Click the "Message Us" button below

  4. With DBS, you can bank with ease and protect yourself against fraud. Misplaced your card? Lock it immediately via the payment control feature on the DBS digibank app. With DBS’ in-app customisable functions, you can enable security functions when you need them and disable them when you don’t.

  5. DBS/POSB has been continuously sharpening its measures in line with evolving scam and fraud typologies. These new measures add to existing safeguards, including surveillance and monitoring systems, enhanced by the use of artificial intelligence and machine learning.

  6. Jun 8, 2022 · Customers who suspect they are a victim of a scam can call DBS’ dedicated fraud hotline at 1800-339-6963 (from Singapore) or (+65) 63396963 (from overseas) and speak to a DBS Customer Service Officer, or activate the Safety Switch to temporarily block access to their funds.

  7. Important information. With rampant scams and fraud attempts taking place around the world, find out how you can prevent yourself from becoming a victim. Learn More. To get assistance on Lost Cards and Fraud Reporting, contact us at 1800 339 6963 or (65) 6339 6963 from overseas.

  8. Singapore, 19 Jan 2022 - DBS fully supports the set of interim measures announced by the MAS and ABS to bolster the security of digital banking and thwart SMS-phishing scams targeting bank customers. In addition to the industry measures, we will also stop sending non-essential SMSes.

  9. Jan 14, 2024 · Customers who suspect they are a victim of a scam can call DBS’ dedicated fraud hotline at 1800-339-6963 (from Singapore) or (+65) 63396963 (from overseas) and speak to a DBS Customer Service Officer, or activate the Safety Switch to temporarily block access to their funds.

  10. Fraud Hotline. Dial 1800 339 6963 (from Singapore) or (65) 6339 6963 (from Overseas). You will be presented with an option to block access to your funds. For Singaporeans, key in your 7-digit NRIC number, valid 15/16-digit Credit or Debit Card number.