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  1. Contact us anytime, anywhere or bank at our 43 branches and 1,100 OCBC and UOB ATMs islandwide. Call, write to us or locate an OCBC branch near you.

  2. Get 24/7 assistance with OCBC Business Banking Chatbot To start, click on the “Need help?” button. Please do not key in confidential information like your account or personal details, unless otherwise prompted.

  3. www.ocbc.com › businessHome | OCBC

    Read our FAQ on how to Safeguard your OCBC Velocity Access. If in doubt, call the bank's official hotline at +65 6538 1111.

  4. Make account enquiries, check rates, request statements or cheque books and much more with OCBC's 24/7 phone banking services for businesses.

  5. OCBC Bank is pleased to assist you with your enquiries. Contact our customer service 24h hotline anytime or visit any of our OCBC branches in Singapore.

  6. If you have not activated your new token and have not registered a valid mobile number with us, Complete the Apply & Manage OCBC Velocity Form to unlock your OCBC Velocity account. Submit the original form, signed by the authorised persons, to any of our branches or mail it back to us.

  7. Got a query? Reach out to us via our online enquiry form for all business banking enquiries, feedback or complaints. Receive unlimited support 24/7 from us.

  8. If you have any queries or do not hear from us after 7 business days, please call us at +65 6538 1111 (Mondays to Fridays, 8am to 8pm, excluding public holidays). How do I check on the status of my transactions? How do I check my account balances and statements? How do I check on incoming funds or cheque issuance status?

  9. Find out how to update your OCBC business account details and other services here. Download and complete the required forms to update your business account. SMEs

  10. Got a call from someone claiming to be from OCBC? It may start with a pre-recorded message or be from an unknown number. Do not reveal your card/banking details or One-Time Passwords to anyone. OCBC staff will never ask for such details. Learn more.