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DBS Help & Support, your one stop solutions to all your enquiries and requests pertaining to your everyday banking needs.
DBS Phone Banking and General Enquiries (24/7) 12:00am to 8:00am - Emergency Services only Need help with your Banking Enquiries? Check out our Digital Services . 1800 111 1111
Refer to our articles below for help on the various self-service banking channels made available for you. Local Cash Withdrawal; Deposit Cash; Deposit Coins; ... Learn how you can earn higher interest with DBS Multiplier Account! Understanding Bank & Earn Summary; Understanding Multiplier Preferential Interest; Understanding Eligible Transactions;
Help & Support. Cards. Waive Credit Card / Cashline Fees & Charges. Submit your waiver request for an annual fee, finance or late charge via our digital services. Part of: Guides > Digital Services. Important information. Fee waiver requests are only accepted via the automated system.
Help us help you by protecting yourself from fraud. DBS/POSB Anti-Malware Security Features; A Suite of Security Measures; DBS Security Guide on Scams and Fraud Attempts; Resolve Unexpected Card Transactions; Safety Switch; Keeping Your Card Safe; Travel & Shop Safely; Online Safety;
Check out our featured articles or search our Help & Support articles. We have a host of articles covering frequently asked questions including Account Opening , PayNow , Overseas Remittance and many many more .
Need help in checking your points and when they expire? We can help you with these articles.
Help & Support. General Help. digibot Services. Avoid waiting on the line! Did you know that our digibot is able to perform transactional requests like check pending transactions, check cheque status, enquire on reward points and many more? Part of: Guides > Your Guide to digibank. Important information.
Please call DBS Fraud Reporting hotline 1800 339 6963 or (65) 6339 6963 from overseas. DBS will investigate, and we will credit the disputed amount within 7 working days for successful cases. Should further verification be required, we will reach out to you within 7 working days.
You may visit our DBS Help & Support page which provides a suite of digital services and guides to assist you. Alternatively, you may visit our Contact Us page.
