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  1. Since 1852, The Hanover Insurance Group has been providing world class auto, home, and business insurance services to our customers. We are big enough to get things done and local enough to care.

  2. Why use My Hanover Policy? Manage your policy anywhere, anytime with My Hanover Policy. Once signed up, you'll have: Fast claim filing and real-time tracking; Options to receive text updates; Easy access to ID cards, policy documents and contact information

  3. The Hanover Insurance Group’s 5-star reviews from customers commend their claims service with over 2,000 Trustpilot reviews. The Hanover’s dedication has earned 4 out of 5 stars from NerdWallet, ranking them among the best car insurance companies.”

  4. Important information about online payments. Payments made by phone or online by 6 p.m. (ET) are applied the same day. Payments made after 6 p.m. (ET) will be posted the following business day. Where permissible, payments made by credit card will incur a credit card fee of up to 3%.

  5. Billing and policy service questions. Pay a bill, ask our self-service network assistant, Hanna billing questions or call 800-922-8427. Report a claim. Claims service or call 800-628-0250. Check status of a claim. Log in or call 800-628-0250. Get a quote. Contact an agent for a quote.

  6. When you experience a loss, the responsive claims service team at The Hanover is ready to guide you through the claims process and give you back peace of mind. Choose one of the following methods to report your claim: Call our 24/7 Healthcare Claims Direct Reporting Line: 800.628.0250 option 1, extension 6025#.

  7. Since 1852, The Hanover Insurance Group has been providing world class auto, home, and business insurance services to our customers. With over 2000 independent and local agents located across the country, The Hanover is big enough to get things done and local enough to care.

  8. 4 days ago · The Hanover sells policies exclusively through independent insurance agents and has done so for more than 165 years. We believe agents help tailor the best combination of coverage, value and price for individuals, families and businesses.

  9. That’s why we provide self-service options that put you in control of your policy. This includes access to a secure customer self-service portal — My Hanover Policy (MHP). Signing up for MHP is easy. In just a few quick steps, you'll have access to your policy information and more.

  10. Auto insurance. The cheapest car insurance may not always be the best insurance. At The Hanover, we offer a variety of protection options at competitive prices. With The Platinum Experience, you can get a wide range of protection options and the benefits of packaging all of your insurance needs into a single account.

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