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  2. support.thebay.comHelp Centre Home - The Bay

    Visit the Help Centre Home of The Bay for assistance with all your fashion, home, beauty, and sport needs.

  3. support.thebay.com › s › topicGifts Cards & Gift Registry - The Bay

    How do I return an item I purchased with a Hudson’s Bay gift card or e-gift card? 2696 Views • 8-Mar-2023 • Knowledge How do I make a return for an item purchased with a Hudson’s Bay gift card?

  4. support.thebay.com › s › contactsupportHow can we help? - The Bay

    For your closest store or in-store purchase questions: Find your Store. For information about. your Hudson's Bay. Mastercard® powered by Neo, call. 1-855-587-0226. Live chat:Agent Offline.

  5. support.thebay.com › s › articleHow do I check the status of my order? - The Bay

    Find out whether your order has been processed, shipped or delivered by entering your order number and the postal code from your billing address in our order status form.

  6. support.thebay.com › s › articleHow do I check the balance on my The Bay gift card?

    If you are experiencing issues online or your gift card does not have a PIN, you may visit a Hudson's Bay store or phone our customer service team at 1-800-521-2364 Trending Articles What’s your return policy?

  7. support.thebay.com › s › articleHow does Shop Online, Pick Up In Store work? - The Bay

    Mar 8, 2023 · Here are the steps for choosing this option: STEP 1 — SELECT YOUR STORE: To do this, select “Pick Up In Store” on the product. page. Once you choose this option, you’ll be prompted to enter your postal code to. check store availability near you. Once you’ve selected your store, click “Buy Online & Pick Up”. and the item will be ...

  8. support.thebay.com › s › articleWhat’s your return policy? - The Bay

    30-Day Policy. Standard-size merchandise (received via Parcel Delivery) may be returned within up to *30 days of purchase for a refund issued to the original tender. 90 Days with Hudson’s Bay Credit. If you purchased your standard-size merchandise with a Hudson’s Bay Credit Card or Hudson’s Bay Mastercard, you have within up to *90 days ...

  9. support.thebay.com › s › articleHow do I make a purchase with a physical gift card from The Bay?

    To redeem a physical gift card online, during the Checkout process select "Have a Gift Card?" under Payment Method. Enter the full gift card number (11 or 16 digits in length) as well as the 4-digit PIN during checkout. You may use up to two gift cards to pay for a purchase, and use a credit card to supplement any amount that the gift cards do ...

  10. support.thebay.com › s › topicHudson's Bay Rewards - The Bay

    How do I link my Hudson’s Bay Rewards membership to my account at thebay.com? 28444 Views • 1-Aug-2023 • Knowledge Since you’ve changed your program, am I still able to link my Rewards membership with Petro-Points?

  11. support.thebay.com › s › articleHow do I return an item purchased through PayPal? - The Bay

    16-Mar-2023 Knowledge. There are no fees for using PayPal. If you purchased an item using PayPal and are returning it via mail, your PayPal account will be credited. Price adjustments that have been made for an order originally purchased through PayPal will be credited on a Hudson’s Bay gift card. As our stores do not accept PayPal as tender ...

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