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  1. Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. If the Play Store won't open or load, or crashes frequently, try the steps at Play ...

  2. Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure that you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't appearing, contact your operator or manufacturer for help. The Play Store doesn't open or load any content.

  3. On a computer connected to the Internet, download the alternative Chrome installer. Move the file to the computer where you want to install Chrome. Open the file, and follow the onscreen instructions to install. If you land on the regular download page, that’s normal. Even though the installers look similar, a special tag tells us which one ...

  4. What you can do with Google Play. Get games for Android devices and Chromebooks. Download Google Play Games Mobile App. Rent or buy movies and TV shows. Go to Google Play Movies & TV. Read or listen to books, news, and publication subscriptions. Download Google Play Books.

  5. Find & download apps or digital content. On your device, open the Google Play Store or go to play.google.com on a web browser. Search or browse for content. Select an item. Select Install or the item's price. Follow the on-screen instructions to complete the transaction and get the content.

  6. support.google.com › googleplayGoogle Play Help

    Use Android apps and games. Use Google Play on your device or computer. Get started with Google Play Pass. Get started with Google Play Points. Use Offers on Google Play. User policies for apps & digital content. Use a screen reader with Google Play. Find family-friendly content in Google Play. Manage your child's Google Play apps.

  7. Change your Google Play country. On your Android device, open the Google Play Store app . At the top right, tap the profile icon. Tap Settings General Account and device preferences Country and profiles. Tap the country where you want to add an account. Follow the on-screen instructions to add a payment method for that country.

  8. To uninstall Play Store app updates: On your device's home or app screen, find the Google Play Store app. Touch and hold the Google Play Store app . Tap App info. At the top right tap More Uninstall updates. Review the info and tap OK. To reinstall Play Store app updates: Open the Google Play Store app . At the top right, tap the profile picture.

  9. Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.

  10. Download apps from Google Play. Open Google Play. On your device, use the Play Store app . On your computer, go to play.google.com. Find an app you want. To check that the app is reliable, find out what other people say about it. Under the app's title, check the star ratings and the number of downloads. To read individual reviews, scroll to the ...

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