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Need someone to speak to? Take a look at our list of contacts to find the number that is most relevant to your location. View contact numbers now.
Contact us. If you need to get in touch with us, check out the options below. Contact centre hours: English-language contact centre available 24 hours, 7 days a week. Change, cancel or add to a booking. Delays or cancellations. Refunds. Lost, damaged or delayed baggage. Making a new booking.
Contact us > Got a Jetstar question? Need some assistance with your booking? This is your one-stop shop for all Jetstar customer support enquiries.
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We aim to resolve all customer complaints on the spot via Live Chat. If we’re unable to do that on the day, you’ll get a case number and our Customer Resolutions Team will get back to you. We aim to provide an outcome or an update within 7 business days, but it can sometimes take up to 15 business days.
Change or update your booking. We know that plans can change. If you need to change the time or date of your flight or add extras like seats, baggage, meals or entertainment, you can online. If you want to change flight or passenger details, for help.
If you can’t find what you’re looking for, please give us a call on one of the numbers listed below. Calling from New Zealand? Contact centre hours: English-language contact centre available 24 hours, 7 days a week
Tel Number Office Hours; Jetstar Asia Airways Singapore Changi Airport T1 PO Box 323 Singapore 918144 +65 6499 9702 (Singapore) 131 538 (calling from Australia) 6:00 am – 10:00 pm (daily, local time)
Via Call: You can contact Jetstar at Singapore Airport 24x7 phone number at 36 1 777 9300 . Via E-mail: You can write an e-mail to JETSTAR by going to their website https://www.jetstar.com/, clicking the contact support button, and then selecting the e-mail option.
Jetstar Asia Airways Pte Ltd (operating as Jetstar Asia) is a Singaporean low-cost airline headquartered at Changi Airport. It operates services to regional destinations in Southeast Asia to countries such as Myanmar , Cambodia , Malaysia , Indonesia , Philippines , Thailand and Vietnam .
