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BBB helps consumers find and recommend businesses, brands, and charities they can trust. BBB also provides business resources, complaint resolution, and consumer education.
- Get a Quote
Request a quote from a BBB Accredited Business, and Start...
- Start a Review
Start a Review - BBB: The Sign of a Better Business | Better...
- File a Complaint
File a complaint against a business with BBB, search for a...
- BBB Scam Tracker
Spot a scam? Tell the BBB about it. Help the Better Business...
- Search Business Profiles
Do you want to see BBB reviews and complaints? To find what...
- Get Accredited
Get Accredited - BBB: The Sign of a Better Business | Better...
- For Consumers
BBB helps consumers make informed buying decisions and is a...
- Careers
Better Business Bureau serving New Mexico and Southwest...
- Get a Quote
File a complaint against a business with BBB, search for a business to file a complaint against, or find out the status of a complaint you submitted.
Do you want to see BBB reviews and complaints? To find what you are looking for, you can enter the type of business, business name, keywords, phone number, website address, or email address...
- Understanding The Better Business Bureau
- How Ratings Work
- Dispute Resolution
- Criticisms of The BBB
- The Bottom Line
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The BBB is a nonprofit membership organization with chapters throughout North America that, according to its website, are “leader(s) in advancing marketplace trust.” It promotes that mission primarily through two functions: rating businesses based on reliability and performance, and facilitating the resolution of consumer complaints.The bureau also...
For many consumers, the Better Business Bureau’s letter grades are a key factor in choosing whether to use a particular business or look elsewhere. These ratings are based on a variety of factors, with some components weighing more than others. Each business is awarded or deducted points for its performance in 13 distinct areas, with a total possib...
Another important role of the Better Business Bureau is to act as a facilitator for disputes between consumers and businesses. When browsing a company’s BBB profile online, consumers can click the “File a Complaint” link to begin the process. They also can write to their local BBB chapter with the relevant details. Accredited businesses must respon...
Critics have argued that there’s an inherent conflict of interest when a ratings organization such as the Better Business Bureau receives revenue primarily from the businesses that it grades. In theory, such membership fees should not affect the rating that it gives to a particular company. But whether that’s always the case is open to some dispute...
These days, consumers have a wide range of options for researching companies, from Yelp to Google Reviews to Angie's List. While each of these can be useful, none are 100% effective in terms of identifying unscrupulous or poor-performing businesses. That goes for Better Business Bureau ratings, as well. While the BBB’s free profiles are highly acce...
Learn how the BBB rates businesses based on 13 factors, facilitates consumer disputes, and earns revenue from membership fees. Find out the pros and cons of using the BBB as a resource for marketplace trust.
BBB is a non-profit that helps people find trusted information on businesses, brands, and charities. Learn about BBB's history, standards, accreditation, consumer and business resources, and media presence.
The Better Business Bureau ( BBB) is an American private, 501 (c) (6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association ...
May 9, 2020 · The Better Business Bureau (BBB) is a nonprofit organization that reports on businesses and offers dispute resolution services. Learn how to get BBB accredited, what BBB ratings mean, and how the BBB can help or hurt your business.
