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  1. Oct 17, 2022 · Our office is located at 51 Bras Basah #04-08 Lazada One, Singapore 189554. We are opened on weekdays from 9am to 6pm and closed on weekends/public holidays. For any enquiries, please contact us at +65 68307260.

  2. Jul 10, 2023 · Email. Contact the specific business or technical support team relevant to your needs, and we will get back to you within 1 business day: Alipay Merchant Service business support. Address: global.service@alipay.com. Working hours: 9:00-18:00, Monday-Sunday, UTC+8. Alipay Mercha nt Ser vice technical support.

  3. Mar 3, 2022 · Get support. Our technical support team is here to help you with any technical or business issues related to Alipay products. You can reach us through these channels: Email. Chat. Service request. You can also visit the Help Center to view answers to common problems.

    • Can I Use Alipay and Wechat Pay in Singapore?
    • How to Top Up Alipay in Singapore
    • How to Top Up Wechat Wallet in Singapore
    • Can I Use Wechat Pay and Alipay as A Singaporean in China?
    • How to Set Up Wechat Pay and Alipay : Step-By-Step Guide
    • Wechat Pay vs. Alipay : Which One Should I Choose?
    • Frequently Asked Questions

    This is really two questions rolled into one. Firstly - do merchants in Singapore accept Alipay or WeChat Pay. And secondly, can Singaporean citizens and residents get an Alipay or WeChat Pay account. Let’s look at each point in turn.

    You can top up your Alipay account by linking an eligible bank card or account, and then transferring funds over to your Alipay wallet. Here’s what you’ll need to do: 1. Open the Alipay app 2. Tap Bank cards, and then the + symbol 3. Follow the prompts to add the card of your choice 4. Complete the verification step You’ll now be able to top up you...

    If you have a WeChat Pay account registered with an eligible phone number, you can top up in Singapore from your linked local bank account or card in the country your WeChat account is registered in. You could also have friends who have WeChat accounts send you funds, which will be added to your balance for your spending.

    To pay anywhere in China WeChat Pay and Alipay are often the preferred method. That means that life may be easier when you visit China if you can get set up on one - or both - platforms. Whether or not you’re able to use WeChat Pay and Alipay will depend on your personal circumstances. It’s also worth noting that the functionality of platforms like...

    The first step to get started with either WeChat Pay or Alipay is to download the latest version of the app. You’ll then find it’s relatively simple to follow the onscreen instructions to create your account. Here’s a runthrough of the basic steps required:

    Both WeChat Pay and Alipay offer overlapping functionality, and where you find one platform accepted - you’ll often find the other is, too. That means that which one you choose is largely down to personal preference. WeChat Pay has the advantage of being embedded in WeChat, making it a social way to send and receive payments, shop in apps, or buy w...

    How to delete a WeChat account?

    No longer need your WeChat account? Here’s how to close and delete a WeChat account. 1. Log into your WeChat account and tap Me, then Settings 2. Tap Account Security and navigate to WeChat Security Center 3. Select Account Cancellation and complete the details required to close your WeChat account

    Can I use a foreign credit or debit card to top up?

    You can use a foreign debit card with Alipay International. However, WeChat Pay is not available to Singapore based customers. To register with WeChat Pay you’ll usually need to be in one of the supported countries, with a local bank account or card from that location.

  4. Reduce your taxable income by the same amount contributed to your SRS Account, with a maximum yearly contribution of S$15,300 for Singaporeans and Singapore PRs, and S$35,700 for foreigners.

  5. Do you need assistance with your Alipay account? Contact our Customer Service, available from Monday to Saturday (9am to 6pm) at: Mainland China: +86-571-95188; Hong Kong: +852-30183610; Taiwan:...

  6. Major payment institutions provide any combination of regulated payment services, regardless of transactional volume or e-money held. Major payment institutions are subject to more comprehensive regulation than standard payment institutions as the scale of their operations pose greater risks.

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