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Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
- Close an Account
Closing a Microsoft account means you won’t be able to use...
- Look up your Microsoft account username
If you know your username and password but they have stopped...
- My Account
Reset or manage your Microsoft account password with easy...
- Close an Account
If you know your username and password but they have stopped working, read My username and password have stopped working . If you forgot your Microsoft account username or email address, and you have previously set up other security information on your Microsoft account, follow the steps below.
Reset or manage your Microsoft account password with easy steps and enhanced security options.
If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office. When you're ready, you can find the recovery form here: Account recovery form.
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If you need to reset your password because you forgot it, see Reset your Microsoft account password instead. Change your password. Go to account.microsoft.com and if you’re not already signed in, sign in with the username and current password for the account you want to update.
Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.