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  1. You can find important forms and documents relating to your insurance policy in this library. We recommend using Adobe Reader to open these PDF files. Please note that you won't be able to edit forms that require a penned signature – you'll need to print them to fill them in. Policy change requests.

  2. Find the forms you need to make a claim under your insurance policy. See what steps you should take beforehand, and what supporting documents you may need.

  3. Tell us which policy you need to manage, and we’ll gather the forms, documents, claim procedures and any other information you need, all in a single step.

  4. See ways to make a claim under your HSBC insurance policy or pay your premiums. Find useful information for your policy and get the forms you need.

  5. You can make a claim online or by filling in a form and including supporting documents. We'll review your submission, then reimburse you once it's been approved. You can find the forms you need on our 'claim forms' page.

  6. Find out how to contact us if you have questions about our insurance products, or need help with your policy. Ways to pay your premiums. How to file a claim. Learn about the process of filing a claim, where to find the forms you need, and how to contact us if you need assistance. Contact us.

  7. HSBC offers a range of insurance plans to suit your needs throughout your lifetime, helping you to make the right choice financially.