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  1. Singapore Customs. Duty-Free Concession and GST Relief. Quick Guide for Importers. New Traders and Registration Services. Customs Schemes & Licences. OUR SERVICES. Networked Trade Platform. Find out more about the NTP to advance your business and improve your trade operations. More info on NTP. Media Releases. News and Media. MEDIA RELEASES.

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  2. Contact Us. Get in touch with Singapore Customs. Enquiries on Customs Procedures. Chat with us now! Beyond this live-chat, you may reach us at +65 6355 2000. Our operating hours: 8am to 6pm (Monday to Friday) 8am to 12pm (Saturday) Closed on Sundays and public holidays. Our peak hours are from 10am to 12pm, and 3pm to 5pm.

  3. Singapore Customs, a department under the Ministry of Finance, is the lead agency for trade facilitation and revenue enforcement.

  4. The Singapore Customs is a government agency under the Ministry of Finance of the Government of Singapore. Singapore Customs was reconstituted on 1 April 2003, after the Customs and Excise Department and the Trade Facilitation Division and Statistics Audit Unit of International Enterprise Singapore (IE Singapore) were merged. [ 1]

  5. SINGAPORE CUSTOMS. Select to make payment of duty and/or Goods and Services Tax (GST) for goods handcarried into Singapore.

  6. Through TradeNet®, Singapore Customs and other Competent Authorities monitor the movement of goods and enforce health, safety and other regulatory requirements. TradeNet® reduces the cost and time to prepare, submit and process trade documents.

  7. This guide aims to provide newly registered traders with a brief introduction on Singapore Customs’ procedures and requirements on import, export and/or transhipment activities. Disclaimer. is and is for newly registered traders’ general reference only. The provided information may not be complete, er.