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Feb 3, 2022 · Customer Service Representative job description. A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells.
Sep 2, 2021 · By reviewing job description examples for customer service representatives, you'll be able to identify what technical and soft skills, credentials, and work experience matter most to an employer in your target field.
Jul 15, 2024 · A customer service job typically involves interacting with customers to address their enquiries, requests and issues with products or services. The work environment can vary depending on the industry as there are customer service roles in retail, hospitality and call centres.
Apr 12, 2022 · Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.
5 days ago · Build your own customer service representative job description with skills, salaries and more. Duties include answering phone calls or emails from customers, and more.
Mar 30, 2022 · Customer service representatives listen to customer concerns, answer customer questions and provide information about the company’s products and services. In some cases, customer service...
Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them. Keeps track of customer correspondence and logs key account information and customer data.
