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  1. Find out how to contact OCBC for your personal banking needs, whether by phone, online or branch. Get useful links for self-service, Easy Q, and customer service 24h hotline.

    • Card Services

      Via OCBC Internet Banking. Log in to OCBC Digital app....

    • Cards

      Help And Support. Expand all. Frequently asked questions....

  2. Via OCBC Internet Banking. Log in to OCBC Digital app. Scroll over “Customer Service” then “Card services” and select “Activate credit/debit card”. Select your cards and enter the expiry date of the card. Check the Term and conditions. Tap on “Next” button.

  3. Contact us anytime, anywhere or bank at our 43 branches and 1,100 OCBC and UOB ATMs islandwide. Call, write to us or locate an OCBC branch near you.

  4. Help And Support. Expand all. Frequently asked questions. Revision of OCBC Credit Cards interest rate from 26.88% to 27.78% effective 8th May 2023. From 8 May 2023, the interest rate applied to the outstanding balance for all OCBC credit cards will be 27.78% instead of 26.88% per annum.

  5. You will need your ATM/credit/debit card & PIN. Via Online Banking . Apply manually. Complete the form and mail it to the address on the form. Download form

  6. Update of mailing address on current and savings accounts and OCBC credit cards will take effect immediately. For other accounts and products, it will take 7 working days. For update of email and phone number (including SMS OTPs), it will take at least 12 hours for the changes to be effective.

  7. Singapore 911886. At a branch: You can select your Telephone PIN on the spot (applicable during account opening). You can then start to access phone-in banking by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas.