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  2. Search current timetable information for Qantas, QantasLink and Jetstar flights. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. Book and manage your trip with features such as check-in, seat selection and boarding pass access. You can track your Qantas Points, shop and more.

  3. Qantas Customer Remediation Program. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.

  4. by selecting My account from the Frequent Flyer menu at the top of the page. The log in box will also appear when you visit any secure Frequent Flyer pages. In the log in form, once you enter your last name, Frequent Flyer number, PIN and select 'Log in', a pop-up will appear to advise you that an SMS with a verification code has been sent to ...

  5. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

  6. Yes, Points Plus Pay lets you choose how you pay for your booking with a mix of points and cash to suit you. Points Plus Pay can be used on any available seat across Qantas, Jetstar and partner airlines available on qantas.com. To pay for your booking with Points Plus Pay, login to My Account before searching for your flights. Once flights have ...

  7. Choose the route you wish to subscribe to and select 'view dates, details and book' link. From there choose your preferred travel class, select the 'Watch Fares' button and follow the prompts to set up your alert. If you're selecting to watch fares in the booking flow, the button will not show if your travel is inside 30 days from your ...

  8. Cancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling your booking check the fare conditions applicable to your fare type including refund and cancellations information, to find out more ...

  9. You can view your booking online before travel at Manage booking by entering your booking reference and last name. Your booking reference consists of six letters and numbers and can be found on your e-ticket itinerary. If you booked directly with Qantas your booking reference will not include numbers zero (0) or one (1). Update your contact ...

  10. To choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website. If you're eligible, you can check in online from 24 hours up to 90 minutes before your international flight's departure time, or from 24 hours up to 30 minutes before your domestic flight's scheduled departure time.

  11. Sometimes due to unexpected circumstances, such as bad weather or industrial action, your flight may be changed or cancelled. If this happens, we’ll do all we can to find alternate options and keep you informed of developments and the choices available to you. Visit our real-time Flight Status page for up-to-the-minute information on all ...

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