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  1. Learn how to access the Google Play Store app on your Android device or Chromebook, and get apps, games, and digital content. Find solutions for common issues with the app, such as opening, loading, or downloading problems.

  2. Learn how to use Google Play Store on your computer to find and download apps, games, movies, books, and more. Set up a payment method, manage your settings, and get help from the community or experts.

  3. Learn how to get Google Chrome, a fast and free web browser, on your computer. Find out the system requirements, installation steps, and troubleshooting tips for ...

  4. Learn how to switch your Google Play country or region annually and what happens to your balance, subscriptions, and content. Find troubleshooting steps and tips for updating your Play Store app.

  5. Learn how to troubleshoot issues with the Google Play Store app, such as uninstalling and reinstalling updates, clearing cache and data, and removing and re-adding your account. Follow the steps in this article to resolve common problems with downloading apps from the Play Store.

  6. Learn how to get a refund for your Google Play purchases with a simple, self-help flow. Sign in and follow the steps to submit your refund request on Play purchases.

  7. Open Google Play. On your device, use the Play Store app . On your computer, go to play.google.com. Find an app you want. To check that the app is reliable, find out what other people say about it. Under the app's title, check the star ratings and the number of downloads. To read individual reviews, scroll to the "Ratings and reviews" section.

  8. Learn how to translate text, handwriting, photos, and speech in over 200 languages with the Google Translate app or web page. Find out how to download languages to use offline, get gender-specific translations, and access the help community.

  9. To submit a complaint regarding the sale or promotion for sale of counterfeit goods within an app, please submit a counterfeit notice. If you are a trademark owner and you believe there is an app on Google Play that infringes on your trademark rights, we encourage you to reach out to the developer directly to resolve your concern.

  10. The family manager can see a list of all the purchases made using the family payment method through Google Play's billing system. Open the Play Store app . At the top right, tap the profile icon Payments & subscriptions Budget & history. Tap Purchase history. Scroll through all past purchases.

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