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Are you a consumer that needs assistance? The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards promoting consumer interest.
CASE handles consumer-to-business disputes, where the consumer may engage our services to negotiate with the businesses. Subsequently, CASE can assist you by liaising with the business to work towards an amicable settlement for a small fee. Submit Online Complaint.
The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed to protect consumer interests through information, education and the promotion of fair and ethical trade practices.
The Consumers Association of Singapore (CASE) is committed to protecting the interests of consumers through the provision of education and consumer information, and fostering an environment of fair and ethical trading practises.
Under the CPFTA, the Consumers Association of Singapore (“CASE”) and Singapore Tourism Board (“STB”) are the first points of contact for consumer complaints. CASE will assist aggrieved consumers to obtain redress, and in some cases, compensation through negotiation and/or mediation.
For CASE’s advice and assistance, consumers must complete the submission form and attach relevant documents such as receipts or credit card charge slips, agreements, and correspondences with the business, etc.
Sep 2, 2021 · The Consumers Association of Singapore (“CASE”) and the Competition and Consumer Commission of Singapore (“CCCS”) would like to alert consumers to common tactics used by errant online retailers to mislead consumers into purchasing products.
Nov 26, 2021 · Lazada, an e-commerce platform, was the first to ink an agreement with the Consumers Association of Singapore (Case) to adopt the Standard Dispute Management Framework for E-marketplaces.
Nov 27, 2017 · SINGAPORE - The Consumers Association of Singapore (Case) has launched a guide to help credit card users cancel a charge if a purchase has gone wrong.
Apr 19, 2021 · SINGAPORE - The Consumers Association of Singapore (Case) has appointed a new executive director. In a statement on Monday (April 19), the consumer watchdog announced that Ms Lee Siow Hwee...
