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  1. Please see our Telephone opening hours for each department. 0345 172 0088. You can call us free of charge from your TalkTalk phone, where our team will be happy to help answer any questions you may have. If possible, please have your account details available when calling — you can find these on My Account or on any of your bills if you need ...

  2. Manage your Account. View and pay your bills, keep tabs on your usage and. manage your account all in one handy place . Go to My Account.

  3. Cancelling within your first 14 days. If you change your mind and want to cancel within 14 days of your order date, you're free to leave without penalty and you'll only pay for the TalkTalk services that you've used during this time. Your cooling off period begins the day after your contract with us is agreed.

  4. Our online community. Our community is here 24/7, 365 days a year. If you’re unable to find an answer, post your question to one of our thousands of active members day or night.

  5. Our recommendation is to use IMAP rather than POP3 settings, as this will ensure a copy of your emails is retained on our Mail server, as well as on your local device. Open TalkTalk webmail. This table shows the correct email settings to use when setting up your talktalk email on your device and email client. Setting. Value to use.

  6. We’re winding down Google Talk. On June 16, 2022, we'll end our support for third-party apps, including Pidgin and Gajim, as we announced in 2017. To continue to chat with your contacts, we recommend using Google Chat. You can more easily plan with others, share and collaborate on files, and assign tasks with Chat's enhanced Spaces feature.

  7. Raising your complaint. Our customer service advisors are trained to deal with customer complaints and will do everything they can to resolve your issue. We'd recommend that you raise your complaint via live chat. Alternatively, you can speak to us on 0345 172 0088. If we're unable to resolve your complaint within the agreed timescales you can ...

  8. Getting started. Our plans. At TalkTalk, we're determined to bring you Britain's best broadband and phone deals. We've got some great plans for you to choose from, each with flexible payment options and including your line rental. Build a package that suits your needs by adding TalkTalk TV to any of our plans, and choose from our exciting range ...

  9. Follow steps 1-6 to get your new TalkTalk TV 4K Box up and running. Insert the power supply into your TalkTalk TV 4K Box and plug into the wall. Insert the HDMI cable into your TalkTalk TV 4K Box and plug the other end into a spare HDMI port on your TV. Disconnect the TV aerial cable from your TV or old TV box and plug it directly into your new ...

  10. TalkTalk Boosts are a great way to customise and personalise your package, so you get exactly what you want. They include add-ons for your home phone, TV package and mobile. To help manage your boosts you can keep track of your boost usage in My Account. When you're getting close to your limit, we’ll send you an SMS when you reach 80% and an ...

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