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Account Centre. Easily access an overview of everything in your account, from recent orders in your Order History, Account Details, opting in or out of emails, information about rewards, and more, right from the Dashboard when you sign in. Order History. View your three most recent orders in Order History. Select the link for more information.
Refunds or exchanges may be made within 30 days if the item (s) is returned in store-bought condition with a receipt, unless subject to our great read guarantee in which item (s) may be returned or exchanged at any time and in any condition with a receipt. Refunds are processed to your original payment method, and for card transactions the same ...
Indigo reserves the right to cancel an Electronic Gift Card associated with an unauthorized transaction at any time. Electronic Gift cards purchased from sources other than indigo.ca, Indigo, Chapters and Coles locations or our participating retailers may not be valid regardless of the balance at the time of purchase.
At Indigo we want to ensure all our products are of the highest standard for quality. As a result, some products are final sale for safety, health, hygienic and other reasons. The following products cannot be returned or exchanged if the original packaging has been opened in any way. Items that cannot be returned or exchanged if opened:
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You can choose to cancel your order through Account Center, by contacting customer service at 1-833-INDIGO-1 (1-833-463-4461) or by emailing service@indigo.ca. If your cancellation window has passed and you still want to cancel, please call your store during our operating hours once your order is ready for pickup, and our staff will be happy to ...
Just look up your order to see its status. You will need to enter the following: Your order number. The phone number you used to place the order. The postal code for the delivery address. The postal code must be entered in the following format: A1A 1A1 (where A is a letter and 1 is a digit) Please enter your Postal Code.
eBooks. Electronic books (or eBooks) are available exclusively through our partnership with Kobo, which carries over 2 million titles and counting. Kobo works with publishers to make printed books available as eBooks. eBooks are also available from other providers, as long as the eBook is in a supported format (ePub or PDF). If the eBook is ...
There are offers that are exclusive to your account, and require you to be signed in to your Indigo account, to be able to use the promo code (this includes promotions like the registry completion discount, or promotions for plum or plum PLUS members). You can add these promo codes, in the Enter a promo code section, once you're securely signed ...
Customer Service Centre. Contact Us. Chat with us. Chat with us to get immediate assistance 24/7. 1-833-463-4461. Phones open: 10 am Eastern.
