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  1. Our Customer Service Personnel will be in contact with you within two working days to reconfirm the appointment schedule. Meanwhile, you may also log-on to our Sony Support Website for self-help troubleshooting tips or call our CIC hotline at 1300-88-1233 for immediate assistance.

  2. Service Centre Location. Repair Status & Book Service Appointment. Track Repair Status. Book Service Appointment for TV. Contact Form. Still need help? If you haven't found the information you're looking for, please complete the form below. One of our customer consultants will get back to you as soon as possible. Your Enquiry.

  3. Search for a store near you. We recommend contacting the store to check stock, before making your trip. Footnotes. * Actual colour and dimension may differ from the screen image. * Colours & features of the product shown may differ by model and country.

  4. Contact support. Contact our Support team. Repair & Warranty. Book, track or maybe even avoid a repair. Support by Sony (Mobile App) Never miss an update again! Find information and receive instant notifications about your product. Looking for support on Sony Electronics products? Find comprehensive support information for Sony products.

  5. Contact our Support team. Repair & Warranty. Book, track or maybe even avoid a repair. Support by Sony (Mobile App) Never miss an update again! Find information and receive instant notifications about your product.

  6. Book a service appointment, track repair status, check service charges and service centre locations

  7. Find out about the repair status of your product here. Enter the 8-digit Repair Job number found on the Service Job Sheet (Example, J10000011) as well the contact number you provided during repair registration.

  8. 11th Floor, Centrepoint South, The Boulevard, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur MALAYSIA. Telephone. (60) (3) 22950200. Business hours. 9:00am - 5:00pm (Monday - Friday) Spare parts. Customers can purchase spare parts for all currently supported professional products.

  9. Repair Service & Warranty. Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item (s).

  10. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.