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There are two ways to get in touch with Shopee Customer Service. Through our live agent chat feature on the Shopee App. Internet call. 1. Live agent chat feature on Shopee App. You can go to the Me tab > Chat with Shopee. As live agents may take a while to respond, you can type keywords or phrases related to your issue within the chat.
Apr 21, 2024 · You can contact Shopee Customer Service via these 3 methods: Customer Service hotline. Email enquiry form. Live agent chat on Shopee App. ⚠️ Note. After you submit the email enquiry form, Shopee will respond to you via email. 1. Customer Service hotline. Call our customer service agents at +65 6206 6610 for a verbal enquiry.
Hot Questions. [New to Shopee] Why can't I Sign Up? [Return Refund] Raising Return & Refund request. Do You Have Any Other Questions? Have questions about buying or selling on Shopee? Read up on FAQs about your account, orders and more on the Shopee Help Centre!
Customer Support. Have a question? Contact our friendly customer service team to solve your problems. Flash Deals. Shop limited time deals daily across all our categories. Secure Payment Methods. Transact with your preferred method, whether it’s bank transfer or credit card. Shop with a Chat. Get the best deals from sellers with Shopee live chat.
Shopee Singapore is the leading online shopping platform in Southeast Asia, based in Singapore, with platforms across the region in countries like Malaysia, Thailand, Indonesia, Vietnam and the Philippines and Taiwan.
Alternatively, you can chat with our live agents by following these steps: Go to the Me tab > Chat with Shopee > select Chat with Live Agent. If you have any information relating to such crimes or if you are in doubt, please also reach out to the authorities via the Police Hotline at 1800-255-0000 or submit your queries online.
Apr 6, 2021 · Check Shopee Seller Chat regularly to not miss out on any new messages or offers.. Set reminders at specific timings within a day to respond to potential buyers . Use Message Shortcuts in Chat Management to pre-save messages that you frequently send.
Aug 29, 2022 · For common seller requests and enquiries, you may use our Self-service Tools at your own convenience. If your enquiry requires extra support, our customer support agents will be in contact with you. Past interactions with customer support agents can be viewed under My Enquiries.
CASE also provides free advice for consumers who reach us via our hotline, email or by walking into our office. However, if consumers want CASE to follow up on their dispute, they will need to become a CASE member to establish a relationship between the consumer and CASE so that we are then able to represent them in talks with the retailer.
Visit Shopee Singapore Careers site and discover your potential for growth. Life at Shopee is a fulfilling career with lots of great challenges. Join Us Now!
