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  1. The Black Swan Group offers negotiation training and in-person live events to help businesses and individuals develop negotiation skills to win more deals.

  2. At Black Swan Group we specialise in discovering outstanding staff and providing them with unique opportunities; enabling them to exceed expectations, reach the top of their potential and add substantial value to the carefully selected clients we work with.

  3. We Teach People How to. Listen to Accomplish. Most negotiators will tell you that you have to settle for less to get what you want. Here at The Black Swan Group, we believe in something different. Our CEO and founder says it best: Never Split the Difference™.

  4. Learn more about Black Swan Group CEO, founder, and best-selling author of Never Split The Difference: Negotiating As If Your Life Depended On It, Chris Voss.

  5. About us. The Black Swan Group solves business communication problems with hostage negotiation strategies. Founded by former FBI lead hostage negotiator Christopher Voss, we teach a unique...

  6. Welcome to our Online Courses. Self-paced negotiation courses to help you improve your skills at your convenience. Enroll now.

  7. At Black Swan Group we specialise in discovering outstanding staff and providing them with unique opportunities; enabling them to exceed expectations, reach the top of their potential and add substantial value to the carefully selected clients we work with.