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  1. BMC Helix ITSM is industry-leading, next-gen service management that transforms the best-practice ITSM principles you’ve come to appreciate from Remedy to provide unprecedented ROI on your choice of cloud.

  2. BMC Helix Remedyforce extends your IT resources and frees up staff to focus on growing the business. Built on Salesforce cloud, it allows you to combine IT operations management and cognitive service management to ensure the business is efficient, compliant, and secure. BMC Helix Remedyforce provides: Out-of-the-box ITIL ® content

  3. Comprehensive, easy-to-implement ITSM. Built on Salesforce—the #1 scalable, secure, and stable cloud platform. Insight and visibility through dashboards, reporting, and analytics. Intelligent, omni-channel experience for agents and users.

  4. 345 in-depth reviews from real users verified by Gartner Peer Insights. Read the latest BMC Remedy Service Management Suite (Legacy) reviews, and choose your business software with confidence.

  5. Sep 18, 2015 · Transform the enterprise IT department from a cost center to a value center. At BMC, we involved over 700 users from 160 customers to create Remedy 9, a revolutionary service management plaform...

  6. Dec 20, 2011 · BMC Remedy OnDemand is delivered as cloud-based service so you can manage IT services anywhere, anytime. BMC provides the best cloud, mobile and social solutions for managing today’s consumerized enterprise IT. Below is an overview of the service. Operational Excellence.

  7. Jun 29, 2016 · BMC Remedy IT Service Management Suite is being used internally at Accenture and to support many of our clients and client engagements. Remedy provides an out of box ready to use ITIL framework that can be adapted to your organization's business process through configuration.

  8. Jun 19, 2018 · BMC is excited to announce general availability of the new Remedy 18.05 release with the following solutions componetns: Remedy Platform 18.05 (incl. Remedy AR System, CMDB) Remedy ITSM 18.05 (incl. ITSM applications, Smart IT UI, Smart Reporting) Remedy Single Sign-on 18.05; BMC Helix Multi-Cloud Service Management 18.05

  9. BMC, BMC Software, the BMC logo and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries.

  10. Optimize technology and accelerate digital transformation with BMCs solutions for automation, operations, service management, and enterprise-scale AI.