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The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards promoting consumer interest.
CASE handles consumer-to-business disputes, where the consumer may engage our services to negotiate with the businesses. Subsequently, CASE can assist you by liaising with the business to work towards an amicable settlement for a small fee. Submit Online Complaint.
The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed to protect consumer interests through information, education and the promotion of fair and ethical trade practices.
Consumers Association of Singapore - CASE, Singapore. 10,064 likes · 5 talking about this · 113 were here. The Consumers Association of Singapore (CASE)...
The Consumers Association of Singapore (CASE) is committed to protecting the interests of consumers through the provision of education and consumer information, and fostering an environment of fair and ethical trading practises.
Under the CPFTA, the Consumers Association of Singapore (“ CASE ”) and Singapore Tourism Board (“ STB ”) are the first points of contact for consumer complaints. CASE will assist aggrieved consumers to obtain redress, and in some cases, compensation through negotiation and/or mediation.
For CASE’s advice and assistance, consumers must complete the submission form and attach relevant documents such as receipts or credit card charge slips, agreements, and correspondences with the business, etc.
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