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  1. Get in Touch with Us. Message Us. Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us. Share your banking enquiry or feedback via digibot simply by following the steps below: Click the "Message Us" button below.

  2. www.dbs.com.sg › personal › supportDBS Help & Support

    DBS Help & Support, your one stop solutions to all your enquiries and requests pertaining to your everyday banking needs.

  3. Compose Message. You can now submit specific requests or leave a message to us by clicking on the digibot icon on the bottom right of your screen. For Credit Card and Cashline Fee Waivers, type "Fee Waiver". For Credit Card Cancellation, type "Cancel Card". For Other enquiries, type "Leave a Message".

  4. Digital Services. We have made your day to day banking easy and fast by going digital. We are confident our suite of digital services will cover all your banking needs but if you still have any queries, leave us a message below. Important Notice: SMS Banking service will be discontinued from 28 July 2024.

  5. Speak to our 24/7 Chatbot Joy, customer service specialist or visit a branch for your business banking needs.

  6. Help & Support Portal. Phone - 1800 339 6666. Get In Touch with Us. Markets. Singapore. Hong Kong. India. Indonesia. Mainland China. Taiwan.

  7. Please call DBS Fraud Reporting hotline 1800 339 6963 or (65) 6339 6963 from overseas. DBS will investigate, and we will credit the disputed amount within 7 working days for successful cases. Should further verification be required, we will reach out to you within 7 working days.

  8. Important information. Please ensure pop up blocker is disabled for authentication purpose. Authentication via your iBanking login or Card & PIN is required before we proceed with your request. How to use our digibot services. Launch our DBS digibot by clicking at the bottom right of the page.

  9. Help & Support. Cards. Waive Credit Card / Cashline Fees & Charges. Submit your waiver request for an annual fee, finance or late charge via our digital services. Part of: Guides > Digital Services. Important information. Fee waiver requests are only accepted via the automated system.

  10. Singapore. If you’re a customer of DBS Singapore, you’ll know that the bank offers a range of products and services that cater to your financial needs. One of the key services that DBS provides is its call centre, which is designed to help customers with their banking enquiries.

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