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  1. If you have clicked on any suspicious links, please let us know by logging onto HSBC Online Banking or the HSBC Singapore app to chat with us, or call us at +65 6472 2669. If someone has requested a payment from you, please follow this advice for your security.

  2. Access your online banking account 24 hours a day and 7 days a week, wherever you are, with secure personal internet banking from HSBC.

  3. Applying via HSBC EasyID. You'll need: an original identity document — such as your Singapore NRIC, Malaysia MyKad, or your passport; proof of your latest address — such as a utility bill, phone bill, government-issued identity documents or bank statements — that clearly indicate your name and Singapore residential address.

  4. You can now enjoy secure banking on the go with HSBC Singapore app or log on to HSBC Online Banking via a desktop or mobile device.

  5. HSBC digital banking lets you manage your finances anytime, anywhere. Registration is quick and easy, all you need is your Singpass or your HSBC debit card.

  6. In the future, you'll have the choice of using either this new password or your Digital Secure Key/Security Device to log on to online banking. You will also need this password to set up your HSBC Singapore app when you log on for the first time.

  7. Log on. Beware of scams. Never share your security details, including the one-time passwords (OTPs) with anyone or any webpage from emails or SMSes. Scammers may try to obtain OTPs on the pretext of a transaction such as courier charges for a parcel to be delivered.

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