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1) Bad customer service – staff has a “I don’t care” attitude & customer-unfriendly. 2) Talk only, No action. 3) Use their T&Cs and STB travel agent rules to block further conversation. 4) Poor communication & high-handed. 5) Staff behave like kings/queens – show little respect to customers.
I want to warn everyone about a horrible experience I had with Super Travels Pte Ltd. I have travelled many times with different tour agents in Singapore. It's usually a travel companion deal, 2 of you book into the tour together and share a hotel room etc.
Jan 2, 2003 · Call us to get your professional itinerary. Office Tel: 6392 3688 / 63923392. Emergency Contacts: 8112 5812 / 9116 6658. Email. gen@super-travels.com. Location.
Personally, I am stressed by this tour that I am arranging another tour (not with Super Travels, of course) the following week to forget this trauma. I sent Super my complaint more than 3 weeks ago and did not get any response. Can tell they are not interested in customer service.
11 years ago. I want to warn everyone about a horrible experience I had with Super Travels Pte Ltd. I have travelled many times with different tour agents in Singapore. It's usually a travel companion deal, 2 of you book into the tour together and share a hotel room etc.
Super Travels Pte Ltd, Singapore. 19,748 likes · 276 talking about this · 120 were here. Official page for Super Travels Established since 1978 & winner of Singapore's Leading Travel Agency!
Booked a hotel through this company, and after a long day of travel we get to the Comfort Inn and we get turned away. The confirmation number Super.com provided was a fake! The general manger even told us that this has happened before, and it's always Super.com scamming people. Tried calling Super.com, and of course, they wouldn't answer the phone.