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  1. support.astro.com.my › question › are-there-any-digital-bill-platforms-availableHelp & Support Center | Astro

    Enter your 10-digit Astro Account Number and follow the instructions to view your bill, account status, pay bills or add a billing reminder on your Google calendar. E. IVR. 1. Call +603-95433838. 2. Press 1 for Account Related Queries.

  2. Tell us more about it below. Our representative will get in touch with you as soon as possible. Feedback type *. Select category. Submit your feedback form regarding Astro reconnection, disconnection, account maintenance, billing, product and services, technical issue, installation & more.

  3. support.astro.com.my › question › what-are-the-different-payment-channels-availableHelp & Support Center | Astro

    Save Astro’s WhatsApp number 03-9543 3838 into your contacts and send “Hi”to us via WhatsApp. Follow the instructions in the menu to proceed with your payments. JomPAY: . Look for the JomPAY logo on your latest bill, log into your preferred online banking platform, and submit your payment details.

  4. Reach out for a solution. Drop a hello, share your details, and we'll get back to you as soon as we can. Need more help? We're available near you. Sg. Udang. Sri Tg. Pinang. Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.

  5. support.astro.com.my › question › how-can-i-check-my-astro-or-fibre-broadband-billHelp & Support Center | Astro

    How can I check my Astro or Fibre/Broadband bill and outstanding balance? You may check your bills and outstanding via: Channel 200 from your Astro Box. Astro Self Self-Serve Portal or MyAstro App via this link. WhatsApp " Payment " to 03 9543 3838 and follow the steps provided.

  6. support.astro.com.my › question › what-is-my-account-numberHelp & Support Center - Astro

    Your Astro account number is a 10-digit combination e.g.08XXXXXXXX. You may log on to My Astro Portal, select "Account" , and you may find your 10-digit account number above your address, or refer to the top right-hand corner of your bill.

  7. support.astro.com.my › question › faqs-netflix-on-astroHelp & Support Center - Astro

    9. I have added a Netflix account to my Astro bill. Do I need to perform any activation? By adding a Netflix account to your Astro bill, your Netflix account is already activated. No additional steps for activation are required. 10. When I create a new Netflix account to link to my Astro Bill, will I lose all my current watching history in Netflix?

  8. support.astro.com.my › question › how-will-the-service-tax-be-charged-in-my-billHelp & Support Center | Astro

    Does this mean that I must pay more for my Astro service from March 2024 onwards? Is this a price increase by Astro? I’ve paid my bill in advance (monthly/quarterly/yearly). Will I be charged an 8% Service Tax starting March 2024? I upgraded my Astro package/reconnected my Astro service before 1st March 2024. Will I be charged 8% Service Tax?

  9. Need technical help? Got enquiries? Need info? Find the nearest Astro branches - customer service center, experience store, kiosks and authorized retailers today!

  10. support.astro.com.my › question › how-do-i-add-a-new-or-an-existing-netflixHelp & Support Center | Astro

    If you would like to transfer your existing Netflix Account to be charged under Astro bill, please follow the steps below: Cancel your existing subscription with Netflix. Once the remaining duration of your existing subscription has ended, you may proceed to subscribe for Netflix via Astro bill. To subscribe, go to CH 741 and enter the email ...

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