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Mar 17, 2021 · Customers can get an immediate refund at any POSB, DBS Bank, OCBC Bank and UOB ATM in Singapore for up to two years from card expiry. Some banks have a shorter refund period. Alternatively,...
Fill up the Manual Deferred Refund (MDR) form provided by TransitLink. Deferred refund will take 14 working days via transfer to another EZ-Link card or to a DBS/POSB bank account. Damaged card that is not on EZ-Reload. Visit any TransitLink Ticket Office and present your card for refund.
For card with less than $80 remaining balance, you can obtain an immediate cash refund at any SimplyGo Ticket Offices and SimplyGo Ticketing Service Centres.
If your CashCard is not expired/faulty, you may proceed to do an immediate refund at any POSB/DBS, OCBC and UOB ATM, or at the NETS Customer Service Centre. For expired CashCards, please apply for a refund at the NETS Customer Service Centre.
If you do not intend to continue to use the NETS Motoring Card, you may perform an online refund of the remaining stored value in the Card, 14 working days after de-registration at any local bank ATM.
You are entitled to a full refund of the remaining stored value in the CashCard within 2 years after the validity period.
If your card is damaged, stolen or compromised, please perform a card termination/refund on the NETS App to transfer the full card balance to your bank account. Do note that the process of card termination/refund is permanent and non-reversible.
