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Book Service Appointment. Before submitting below Book TV Home Service form: (1) Please perform Power Reset and Factory Data Reset: Power Reset - Turn off AC Power, Unplug AC power cord for 1 minute, Plug in AC power cord, Turn on TV.
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Find out about the repair status of your product here. Enter the 8-digit Repair Job number found on the Service Job Sheet (Example, J10000011) as well the contact number you provided during repair registration.
Our Customer Service Personnel will be in contact with you within two working days to reconfirm the appointment schedule. Meanwhile, you may also log-on to our Sony Support Website for self-help troubleshooting tips or call our CIC hotline at 1300-88-1233 for immediate assistance.
Under the e-Warranty, Sony warrants the Sony product against defects in MATERIAL AND WORKMANSHIP, on the following terms and conditions: The e-Warranty is valid only if the serial number on the product is not altered, defaced, removed or otherwise tampered in any way.
If, at any time, you are no longer a user resident in the Republic of Singapore, please inform Sony promptly by e-mailing us or writing to us at Customer Contact Center, 2 International Business Park, #01-10 Tower One, The Strategy, Singapore 609930.
We recently redesigned our website and upgraded our security to provide you even better service. Moving forward all My Sony login will be changed to your email address that was registered with us. If you are facing issues with your login, please contact us online .
Book Service Appointment. TV Home Service • Inform us that you want to have the special service with our appointment form then we will visit you accordingly. • Service charge of onsite TV repairing (TAX excluded) are Repairing fee, Spare Part (If any) and Transportation fee.
Depending on the type of product you have purchased, the serial number can usually be found on the back of your device or on the product box. Select the category of your product below to see where the serial number could be located. *Applicable for Xperia mobile phones only.
