Search results
Wondering how to check if your Token battery has run out? Trying to figure out what the Token is telling you if it is flashing a red light? It’s important to...
May 31, 2024 · As we step down TraceTogether (TT) operations, the TT Helpdesk (hotline and email support) will cease operations from 1 April 2023. For more information about where to recycle your TT Token, please refer to the FAQs.
Jun 3, 2021 · SINGAPORE: Those who have lost their TraceTogether token more than once will have to pay a replacement fee of S$9 for a new device. This was announced by the Smart Nation and Digital Government...
- Is It Compulsory to Collect Tracetogether Token?
- Is The Tracetogether Token free?
- Who Can Collect A Tracetogether Token?
- Can I Collect The Tracetogether Token on Someone’S behalf?
- Can I Collect My Tracetogether Token at Any Community Centre?
- How Do I Wear The Tracetogether Token?
- Do I Need The Tracetogether Token If I Already Have The App?
- Do I Need The Tracetogether Token to Watch A Movie in The Cinema?
- Can The Tracetogether Token Be Switched Off?
- Why Does My Tracetogether Token Keep blinking?
It is not mandatory to collect the TraceTogether token, as you can either use the TraceTogether app or tokenwhen you are outside. The token will be issued to you if you want to have one. The TraceTogether token was created to cater to Singaporeans who either: 1. Do not have a smartphone, or 2. Have a phone which is unable to support the TraceTogeth...
The TraceTogether token is free to collect. If your token is faulty or out of battery, you are able to receive a free replacement. The first replacement for a lost token is free. However, you will need to pay a $9 feefor each subsequent replacement.
If you are a Singapore resident or a pass holder, you will be able to collect the TraceTogether token at a Community Centre. To collect the TraceTogether token, you will need to present your ID to the staff. This allows them to tag the token to you.
You are able to collect the TraceTogether token on the behalf of your friends or family. You will need to bring along their IDto facilitate the tagging of the token to each individual. You can only collect the TraceTogether token for your family and friends if you have their ID with you. This allows the community centre to tag the token to your fam...
You are able to collect your TraceTogether token at any community centre that supports the distribution of the tokens. You can visit the TokenGoWhere portalto view the nearest location to collect your token.
You can wear the TraceTogether token by placing it in your pocket or hanging it around your neck with the strap that is provided. The token should be with you at all timesto make contact tracing as accurate as possible. The TraceTogether token is rather lightweight, so it makes it very portable for you to carry it around!
You can use either the TraceTogether app or token. Both of them serve the same function of transmitting and collecting Bluetooth proximity data, so you do not need to use both devices at the same time. There are certain venues that allow for TraceTogether-only SafeEntrycheck-in. You can use either the token or the app to check into these venues. Th...
Cinemas are one of the venues which require a TraceTogether-only SafeEntry check-in. You are required to check into the cinemausing either the TraceTogether token or app before you can watch a movie.
The TraceTogether token is unable to be switched off after activating it. The token is powered by a non-rechargeable battery, that is expected to last around 4-6 monthsbefore you need to replace it. To activate the TraceTogether token, you will need to pull the tag below. After pulling this tag, you will activate the battery inside the token. This ...
If your TraceTogether token has a red blinking light, the battery in your token is running low. You will need to obtain a replacement at the nearest community centre that carries out the token distribution exercise. When the TraceTogether token is working properly, you should see a green blinking light every minute. If you see a red blinking light ...
The TraceTogether Programme comprises a smartphone app and a portable device (token) of the same name, developed by the Government Technology Agency of Singapore (GovTech) in collaboration with the Ministry of Health.
- 274KB
- 4
Jun 4, 2021 · SINGAPORE - Replacing a TraceTogether token the first time it is lost is free, but will come with a $9 fee for each subsequent replacement from Friday (June 4). Replacing the tokens, which are...
Sep 20, 2024 · Bluetooth technology: Like the app, TraceTogether tokens send and detect Bluetooth signals to estimate a user’s contact proximity and duration with other users. Naturally, the app and tokens can communicate with each other. Long-lasting battery: The battery is designed to run for six to nine months without charging.
