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Get in Touch with Us. Message Us. Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us. Share your banking enquiry or feedback via digibot simply by following the steps below: Click the "Message Us" button below.
DBS Help & Support, your one stop solutions to all your enquiries and requests pertaining to your everyday banking needs.
Compose Message. You can now submit specific requests or leave a message to us by clicking on the digibot icon on the bottom right of your screen. For Credit Card and Cashline Fee Waivers, type "Fee Waiver". For Credit Card Cancellation, type "Cancel Card". For Other enquiries, type "Leave a Message".
Digital Services. We have made your day to day banking easy and fast by going digital. We are confident our suite of digital services will cover all your banking needs but if you still have any queries, leave us a message below. Important Notice: SMS Banking service will be discontinued from 28 July 2024.
Please call DBS Fraud Reporting hotline 1800 339 6963 or (65) 6339 6963 from overseas. DBS will investigate, and we will credit the disputed amount within 7 working days for successful cases. Should further verification be required, we will reach out to you within 7 working days.
If you have a Telephone PIN, you may call our 24-hours Customer Service hotline at +65 6327 2265 and speak to one of our Customer Service Officers; For Takashimaya Credit Cards only. Will I be able to accumulate Takashimaya Bonus Points if my DBS Takashimaya Card is not activated?
Help & Support Portal. Phone - 1800 339 6666. Get In Touch with Us. Markets. Singapore. Hong Kong. India. Indonesia. Mainland China. Taiwan.
PAssion POSB Debit Card. By performing this card replacement, your existing card will be terminated immediately. If you have any remaining EZ-link value in your old card, refer to Refund EZ-Link/NETS FlashPay Value. Please contact the National Library Board at [email protected] to report loss of your PAssion POSB Debit Card. If loss is not reported, any charges incurred on the lost card, such ...
How to use our digibot services. Launch our DBS digibot by clicking at the bottom right of the page. Type in your Request* and complete the Authentication Process. Follow the Guided Conversation to process your requests instantly! List of available services
Singapore, 18 Jul 2024 - DBS will equip its 500-strong Customer Service Officer (CSO) workforce in Singapore with a Gen AI-powered virtual assistant before the end of 2024, enabling the bank to serve the more than 250,000 consumer and corporate customers who have queries each month more efficiently and effectively.
