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  1. Have a chat with us. The easiest and quickest way to get in touch is to chat with us. YAS, our virtual assistant, will try to answer your general non-account related queries 24, 7. If you need further assistance, YAS will connect you with one of our chat agents during working hours.

  2. Contact us. We're here to help. Find out the best way to contact us depending on your needs. Find a branch. If you want to see us in person, find your local branch. Feedback and complaints. Your views and feedback are key to improving the products and services we offer. Other information. Important notices.

  3. You may let us know by logging onto HSBC Online Banking or the HSBC Singapore app to chat with us, or call us at +65 6472 2669. Close navigation HSBC Premier

  4. Once you've successfully logged on to the HSBC Singapore app, you can activate your credit/debit card following the steps above. Calling our hotline Call in to 1800-HSBC NOW ( 1800-4722 669 ) or (65) 64722 669 if you are overseas.

  5. Enjoy a multitude of credit card rewards with HSBC MasterCard and Visa cards. Find one which caters your minimum spend, travel pattern or spending habits.

  6. Our Web Chat service is available daily from 09:00 to 21:00 to assist you with any queries you may have on HSBC Visa Infinite Credit Card. For any further queries, contact us at 1800-227 8811 or +65 6227 8811.

  7. Through our telephone banking service, you can: Suspend banking account (s) and internet banking if suspect compromised. Check your balance. Hear recent transactions. Transfer money between your accounts and other HSBC accounts. Card Activation/Overseas usage enrolment. Request for credit card fee waiver. Request exchange rate by SMS.

  8. Because this e-mail is sent over the internet and not via an encrypted connection, we ask that you do not submit any confidential details or instructions relating to your accounts with HSBC. For assistance, please call our hotline on 1800-227 8886. All fields with * are mandatory.

  9. Please leave us your contact details and we will be contacting you within 3 working days during office hours. Should you have any other questions relating to your Credit Card application status and/or any general queries, kindly call our Customer Service Officers at 1800-HSBC NOW (4722 669).

  10. Contact Form. Please complete your details for us to get in touch with you. We will aim to get back to you within 3 business days. You may also call us on 1800-4722 669 in Singapore or (65) 6-4722 669 from overseas. Are you an existing HSBC customer?: Yes No Please select.