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  1. Discover how to sort your baggage and ID, find your terminal and get to your gate on time. Online check-in is contactless and the best way to get you through the airport faster. It’s simple, quick and available for almost all Jetstar flights.

    • Online Check-In and Baggage
    • Online Check-In For Domestic Flights
    • Online Check-In For International Flights
    • Online Check-In Exceptions

    Online check-in is available if you’ve got checked baggage or carry-on baggage. Carry-on baggage:check in online, get your boarding pass and go straight to the boarding gate. Checked baggage:check in online, get your boarding pass, then make sure your checked baggage is at the Jetstar bag drop before bag drop closes. Keep it simple! You can use a m...

    Jetstar Airways (JQ) flights in Australia and New Zealand

    For domestic flights in Australia and New Zealand, online check-in opens 48 hours before your scheduled flight departs and closes 40 minutes before your scheduled flight departs.

    Jetstar Japan (GK) flights in Japan

    For domestic flights in Japan, online check-in opens 48 hours before your scheduled flight departs and closes 35 minutes before your scheduled flight departs.

    Domestic flights from an international terminal

    If you’re flying domestic from an international terminal, you’ll need to visit the check-in counter to present identification and collect your boarding pass before check-in closes. Please check your itinerary to see which airport and terminalyour flight will depart from. You'll need to be at the airport earlier if your flight departs from an international terminal. See: When to get to the airport for domestic flights?

    For your convenience, online check-in is available on selected international flights. Online check-in for Jetstar Airways (JQ) flights opens 48 hours before your scheduled flight departs and closes one hour before scheduled flight departs. Online check-in for Jetstar Asia (3K) and Jetstar Japan (GK)* flights will open 48 hours before your scheduled...

    There are some exceptions to online check-in. If any of the following apply to your booking, you’ll need to check in at the airport: 1. You’re travelling with an infant – except if you’re travelling with an infant on your lap on Jetstar Airways (JQ) domestic flights within Australia and New Zealand and Jetstar Japan (GK) domestic flights within Jap...

  2. Check-in, bag drop and boarding gate times for Jetstar Airways (JQ) flights have changed and close earlier. Learn more. When you travel with us, make sure you check in online – it’s contactless, and helps you get through the airport faster.

  3. Checking in. You can get your boarding pass online or at the airport. The type of boarding pass we can provide online depends on your booking type and where you’re departing from. If you’re eligible, a printable boarding pass will be sent to you after you check in online.

  4. Online check-in takes just a few clicks and you can do this from 2 days to 2 hours before your scheduled flight time. (Or, for domestic flights, up to 1 hour before.) You can then print your own boarding pass or have an electronic boarding pass sent to your phone.

  5. Know all your check-in options, including online check-in, early check-in, group check-in, FAST check-in as well as check-in counter opening times.

  6. Jetstar Asia is the first Singapore LCC to trial innovative new service. ‘Straight to Gate’ eliminates queues and redefines check-in experience. Customers on selected routes* can check-in online, print boarding pass, proceed to immigration and head straight to departure gate.