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  1. Call us. HSBC Premier. +65 6227 8889. HSBC Personal Banking. +65 6-HSBC NOW (6-4722 669) Back to top. HSBC Personal Banking offers a range of bank accounts with online banking 24/7, mortgages, savings, investments, credit cards, loans and insurance.

  2. Contact us. We're here to help. Find out the best way to contact us depending on your needs. Find a branch. If you want to see us in person, find your local branch. Feedback and complaints. Your views and feedback are key to improving the products and services we offer. Other information. Important notices.

  3. Phone banking. Find out which number to call, or how to register. Use the service. What you can do. Through our telephone banking service, you can: Suspend banking account (s) and internet banking if suspect compromised. Check your balance. Hear recent transactions. Transfer money between your accounts and other HSBC accounts.

  4. If you need to enable your credit card for overseas magnetic strip usage, call in to 1800-HSBC NOW (1800-4722 669) or (65) 64722 669 if you are overseas. Select '*', then select '5' for Overseas Enrolment and follow the guided instructions.

  5. Issuance of SGD- denominated cheques. The applicable charges will be updated in our Fee and Charges Document on 01 July 2024. For more information, you may visit our Ways to Bank page or MAS website. If you need further help, you may call the HSBC hotline on 1800-HSBC NOW (4722669) or +65 6-HSBC NOW (6-4722 669).

  6. If you have clicked on any suspicious links, please let us know by logging onto HSBC Online Banking or the HSBC Singapore app to chat with us, or call us at +65 6472 2669. If someone has requested a payment from you, please follow this advice for your security. HSBC Premier.

  7. Hotline is available 24/7 for scam reporting, lost/stolen of card (s) or unauthorised transaction. You may also contact National Scam Response Centre at 997 (8:00am - 8:00pm daily) If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Experience Team.

  8. Online banking security tips. HSBC will never ask for your logon details and personal information for internet banking, phone banking or ATM services. These include your Username, Password, PIN, security code, One Time Password (OTP), account number, identification/passport number, address, phone number, etc.

  9. Alternatively, you can call HSBC’s phone banking hotline at 1800 4722 669, select “Card Services”, followed by “Card Fees, Rewards, and Benefits”. You will be prompted to key in the reward Gift Code and quantity over the call. The reward gift code is stated on the HSBC online Rewards Catalogue.

  10. To begin, follow the steps below: Download the HSBC Singapore app from your app store. Select 'Start my application'. Choose your credit card. Apply with Myinfo. Receive a decision status. Register for online banking. Your sign-up gift. Choose from a Samsonite luggage or SGD200 cashback as a thank you for joining us.

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