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  1. Toronto Hydro provides electricity to over 790,000 customers in Toronto. Learn how to spot and avoid electrical hazards, prepare for emergencies, and access your account online.

    • Ways to Pay

      You'll need your 10-digit Toronto Hydro account number....

    • Rates

      Toronto Hydro collects this cost from you, without mark-up,...

    • Financial Assistance

      Toronto, ON 416-424-2900 Website: tno-toronto.org Unison...

    • About Outages

      When the power goes out in Toronto, our crews work to...

  2. Log in to our self-serve portal to manage your Toronto Hydro account, view your bills and payment history and access more online services.

  3. Find out how to reach Toronto Hydro for various inquiries, complaints, outages and emergencies. You can call, visit, email or use the online self-serve portal to manage your account and services.

  4. May 1, 2024 · Find out the current rates and charges for electricity delivery, regulatory and additional fees in Toronto. Compare different price plans and learn how they are set by the Ontario Energy Board.

  5. Connect with Toronto Hydro online to access your account, report outages, view maps and more. Download the mobile app, use the self-serve portal, or join the Green Button program to manage your electricity usage.

  6. View status updates about outages in your area on an interactive map. Enter your address to see the number of affected customers and the estimated time of restoration.

  7. Find out how to set up, move or close your Toronto Hydro service online. Choose from different types of move requests and get answers to common questions.