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Learn how to request a refund for your Touch ‘n Go card online if it is incorrect, expired, inactive or lost. Find out the refund payment details, eligibility and contact information.
- Fees & Charges
Touch ‘n Go Sdn Bhd Level 8, Tower 6, Avenue 5, Bangsar...
- Money-back Guarantee
Money-back Guarantee is a protection feature in the Touch ‘n...
- Fees & Charges
May 6, 2022 · If you have old Touch 'n Go cards that are no longer valid for cross-border travel, you can request for a refund online via the eRefund sub-site. You need to sign up for a MyTouchnGo account and register your card before submitting your request.
Submit a request. You can request for a refund here.
Learn how to request a refund for your dormant or inactive Touch 'n Go card through your Touch 'n Go eWallet. Follow the step-by-step guide and get your money within 30 days.
Fill in our e-Refund form here or get in touch with us via email at careline@touchngo.com.my. Provide us with your TNG card 10-digit serial number/manufacturing (MFG) number for us to assist in blocking your card and process your refund of any balances, if applicable.
- careline@touchngo.com.my
- www.twitter.com/MyTouchnGo
- www.facebook.com/MyTouchnGo
Money-back Guarantee is a protection feature in the Touch ‘n Go eWallet, that in the unlikely event an unauthorised transaction is made on the user’s eWallet account, we will refund the disputed amount, provided that the requirements under the Terms & Conditions of the Money-back Guarantee is met.
Apr 22, 2022 · Fill in our e-Refund form here or get in touch with us via email at careline@touchngo.com.my. Provide us with your TNG card 10-digit...
